SASSA Grant Tracking : The South African Social Security Agency (SASSA) has introduced an enhanced payment alert system in 2025, enabling beneficiaries to receive instant SMS and email notifications regarding their monthly grant disbursements. This update aims to reduce confusion, avoid long queues, and empower citizens to track their SASSA grant payments effortlessly.
This article provides a complete guide on how to activate these alerts, track your payments online, check payment dates, and contact SASSA for further support. If you’re a grant recipient or planning to apply, understanding this system is crucial for timely access to your social grants.
How to Register for SMS and Email Alerts for SASSA Payments
Getting real-time payment updates has never been easier. SASSA now allows all beneficiaries to opt-in for SMS and email alerts with just a few simple steps.
- Visit the official SASSA website.
- Navigate to the “My Grant Status” or “Check My Status” section.
- Enter your ID number and registered mobile number or email address.
- Choose your preferred method of alert: SMS, email, or both.
- Confirm the One-Time PIN (OTP) sent to your device to activate alerts.
Important: Ensure your contact details are always updated on the SASSA database to continue receiving alerts.
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Benefits of Using the SASSA Alert System
The new notification system offers several key advantages to grant beneficiaries:
- Instant confirmation of payment status via SMS or email.
- Reduced travel costs and waiting time at SASSA offices.
- Better financial planning through early updates.
- Ensures security by reducing the need for physical verification.
You can opt-out anytime by updating your preferences on the SASSA online platform.
SASSA Payment Tracking Options in 2025
SASSA has improved several platforms for tracking grant payments:
- SASSA Online Portal: Log in with your ID to view payment details.
- GovChat App: Track your payment status from your mobile device.
- WhatsApp (082 046 8553): Type “Status” to receive automated updates.
- Moya App: Free data access to check SASSA balance and dates.
Make sure your mobile number and bank account details are correctly registered to receive alerts.
SASSA Grants Payment Dates for 2025
Below is a table showing expected monthly payment dates for different grant categories in 2025:
| Month | Older Persons Grant | Disability Grant | Child Support Grant | SRD R370 Payment |
|---|---|---|---|---|
| January | 03 Jan 2025 | 06 Jan 2025 | 07 Jan 2025 | 09 Jan 2025 |
| February | 04 Feb 2025 | 06 Feb 2025 | 07 Feb 2025 | 10 Feb 2025 |
| March | 05 Mar 2025 | 07 Mar 2025 | 08 Mar 2025 | 11 Mar 2025 |
| April | 03 Apr 2025 | 05 Apr 2025 | 06 Apr 2025 | 09 Apr 2025 |
| May | 06 May 2025 | 08 May 2025 | 09 May 2025 | 11 May 2025 |
| June | 04 Jun 2025 | 06 Jun 2025 | 07 Jun 2025 | 10 Jun 2025 |
| July | 03 Jul 2025 | 05 Jul 2025 | 06 Jul 2025 | 09 Jul 2025 |
| August | 05 Aug 2025 | 07 Aug 2025 | 08 Aug 2025 | 11 Aug 2025 |
Note: Dates may vary due to public holidays or administrative adjustments. Always confirm via official SASSA channels.
How to Update Your Contact Details with SASSA
If you’ve changed your phone number or email, follow these steps:
- Go to the SASSA website or visit your nearest office.
- Provide your ID number and supporting documents.
- Fill out the contact update form.
- Receive confirmation once changes are processed.
Always keep your details updated to avoid missing payment notifications.
Common Issues with SMS/Email Alerts and How to Solve Them
| Problem | Solution |
|---|---|
| Not receiving alerts | Check if your mobile number/email is updated with SASSA |
| Alerts going to spam folder | Mark SASSA emails as “Not Spam” |
| Wrong grant amount in notification | Contact SASSA directly or recheck on the online portal |
| Duplicate alerts | May happen due to system sync – check once on the official platform |
FAQs of SASSA Alert & Tracking System 2025
Q1: Can I receive both SMS and email alerts?
Yes, you can select both options when registering your contact info.
Q2: Are these alerts available for the R370 SRD Grant?
Yes, SRD R370 beneficiaries can opt-in and receive alerts just like other grants.
Q3: Is there any fee for getting alerts?
No, this service is completely free of charge from SASSA.
Q4: What if I don’t have internet?
Use WhatsApp or Moya App – they work with little to no data costs.
Q5: Can I deactivate alerts?
Yes, log in to your profile and change alert preferences anytime.
Q6: Are alerts sent before the payment is made?
Yes, most notifications are sent 24–48 hours before payment reflects in your account.
Q7: Can I track historical payments too?
Yes, your SASSA online account shows full payment history.
Contact Information for SASSA Assistance
For any problems with alerts or payment tracking, contact SASSA directly:
- Toll-Free Number: 0800 60 10 11
- Email Support: [email protected]
- WhatsApp: 082 046 8553
- Head Office: SASSA House, 501 Prodinsa Building, Pretoria
- Working Hours: 8:00 AM – 4:30 PM, Monday to Friday
The new SASSA alert system for 2025 is a game-changer for millions of South Africans relying on government grants. Whether you receive the Old Age Grant, Disability Grant, Child Support, or the SRD R370, setting up SMS and email alerts ensures you never miss a payment again. Keep your contact details current and use trusted platforms to manage your grant status securely and efficiently.
